Before asking a question to lcviews remember that the receiver will only have your words to work on.

Therefore it is important that:

1: It is written – and re-read – carefully so that there are no spelling or grammar mistakes to affect the meaning.

2: It is free from abbreviations.

3: It is structured in a logical way – so that the “case” is presented as clear and simple as possible – and the question precise and to the point.

4: It does not include superfluous information.

5: If the question is mainly arising out of a document, such as a signature in a bill of lading, a statement in an air waybill, a rider in an insurance policy and the like, the actual document should be sent to lcviews as an attachment by fax or scanning.

For submitting the question you may use the form available. If however it is more convenient (e.g. for enclosures) you may e-mail directly to singlewindow@lcviews.com.

Accepted formats for enclosures: doc, pdf, jpg, tiff, bmp, ppt.

Thank you!

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